> For the complete documentation index, see [llms.txt](https://openup.gitbook.io/handbook/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/creating-an-email-newsletter.md).

# Creating an email newsletter

## Login to Mailchimp

Visit [mailchimp.com](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/www.mailchimp.com) and login to the OpenUp account. Contact Shaun or Lailah if you are unsure of the account information.

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7C4VEXu_l5H_uyL_W%2Fimage.png?alt=media&amp;token=9ce6462e-9e35-44bc-9dae-2bad57fb22f8" alt=""></div>

## Create a new campaign

Go to Campaigns > All campaigns

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7CEroePYjpHGxIV9g%2Fimage.png?alt=media&amp;token=eb9e505f-c2cd-40bc-bc23-354d173dd356" alt=""></div>

Select "Create campaign"

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7CS9dq5m_k3s_sflz%2Fimage.png?alt=media&amp;token=fbc2039e-3aa8-4e80-a641-46d87c5d9b17" alt=""></div>

Select "Email"

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7ClEREAUrqhw1zhND%2Fimage.png?alt=media&amp;token=3c2fc297-3d38-4667-827e-8e8da0202563" alt=""></div>

Create an "email"

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7D92wK2c1fYG7Ega8%2Fimage.png?alt=media&amp;token=63e28d10-90a0-47d4-b19b-3a70a0ec323b" alt=""></div>

## Choose the correct template

Choose "design email"

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7DkLwnWNwRgAuYnhO%2Fimage.png?alt=media&amp;token=a2b0484f-4697-4c29-bc1c-7305e91a254c" alt=""></div>

Choose "Saved templates" and select "OpenUp Newsletter Template"

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7DyjE8hL3Zyrk-JRf%2Fimage.png?alt=media&amp;token=407803b8-7f4e-4989-87c3-9226b7d7f28b" alt=""></div>

{% hint style="warning" %}
&#x20;It is important that you **do not change any of the styling of this template** without contacting a member of the communications team.
{% endhint %}

## Customise the newsletter content

### Introduction

1. Adjust the issue number and date accordingly
2. Change the headline for the newsletter
3. Add the short 80-120 word "update" from a member of the management staff

{% hint style="warning" %}
**If you do not have an "update"** for this months newsletter, delete the block that it is in, leaving only the issue and the date.
{% endhint %}

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7FtARKsto_jnHudg9%2Fimage.png?alt=media&amp;token=73172a03-1c9d-4db7-90e2-8aafb34c5c4a" alt="Click the &#x22;Edit Block&#x22; icon on the element you would like to change"></div>

### Survey

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7GYSw2g2NNagyetWA%2Fimage.png?alt=media&amp;token=a6d1343a-6983-426b-a852-db69b8471050" alt=""></div>

1. **Fill in the brief description** of what this month's survey is about (if required)
2. **Replace "Survey question"** with the question you would like to ask
3. **Enter the "Source" mode** (<>) and duplicate the following code for as many answers as you would like `<p class="survey-question">*|SURVEY: Survey response 1|*</p>`
4. Change "Survey response 1" to the answer you would like to add

{% hint style="info" %}
Mailchimp automatically detects these survey answers as long as the \*|SURVEY:|\* element is present. You can review the results of the survey in the campaign information.
{% endhint %}

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7H8T7kUKS70FNToAr%2Fimage.png?alt=media&amp;token=caa76627-134e-46f9-b938-fdd0298a22db" alt=""></div>

{% hint style="warning" %}
If you do not have a survey for the month, delete the block the survey sits in
{% endhint %}

### Recent blog articles

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7IRCh1ZxSjXjAyf7F%2Fimage.png?alt=media&amp;token=d6973196-ce22-4396-a3da-b087c0999bdb" alt=""></div>

{% hint style="info" %}
By default, the template has 4 blog post blocks built in. If you would like to add more, please contact a member of the comms team. If you would like to remove any, simply delete the template blocks you don't.&#x20;
{% endhint %}

1. **Enter "Source" mode** (<>) to adjust the text for all the elements of the blog post preview card
2. Change "**Article Title**" and "**Article Summary**" to reflect the contents of the blog
3. **Update the href** ("#nourl" by default) field in the line below with the url of the article you would like to link to `<a class="article-button" href="#nourl">Read this article</a></div>`
4. Update the url field in this line `background-image: url("") !important;` with the url of the blog's feature image.&#x20;

<div align="left"><img src="https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7J2bJlBbV9Yd_yNxT%2Fimage.png?alt=media&amp;token=3a777bfd-c3f5-4ba7-a736-21e2660c9e82" alt=""></div>

![When you add the url to the source section ](https://4231451065-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Ly4_F7g57KhwwrcB8r3%2F-MG7A7e6Hg2yDjKyRQKX%2F-MG7Lnr39LnfbgpGWvEK%2Fblog-image-url.png?alt=media\&token=b3220cad-8b74-4e65-a47b-aceb86765ea9)

{% hint style="warning" %}
**Do not try to add an image to the blog post block - always use a URL.** This will increase the size of the email and might cause the email to not be able to be received.&#x20;
{% endhint %}

## Need help?

**This guide is not yet complete!** If you have any problems, please contact Matthew on the Comms team.
