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How we work (org handbook)
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      • Documentation and Checklists
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      • Getting Partners and Stakeholders on Board
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      • Product Management during the Project Initiation Phase
      • DRAFT COPY
    • Project Implementation
      • Project Planning
      • Agile, Scrum, and the Lean Startup Method
      • Stakeholder Management
      • Meetings
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      • Roles and responsibilities
    • Project Close-out
      • The Close-Out Report
      • Retrospective
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      • One page write-up
      • Blog article
      • Maintenance plan (if necessary)
    • Project overviews
      • Citizen Engagement App
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      • Local Gov Programme
        • Business Portal
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  • How we work
    • Preferred tools
      • Tool sponsorships
    • Budgets & Finance
      • Taxes
        • VAT
        • PAYE and UIF
        • Workmen's compensation
        • Annual PAYE reconciliation
      • The Types of Budgets Used By OpenUp
      • When to Start Planning a Budget
      • Planning a Budget
      • How to Create a Budget
      • How to Spend a Budget
      • How to Adjust a Budget
      • Expense claims
      • Invoicing OpenUp
      • Capturing and approving invoices for payment
      • Allocating AWS costs to a project
      • Allocating Upwork transactions to projects
      • Software, Services and Hosting
      • Downloading Webflow invoices
    • Tool Development
      • Coding Roles
      • Tools For Coding
      • DESIGN
      • The Design Process: Step-By-Step
      • Tools Used In The Design Process
      • Quality Metrics: Design
      • Webflow export rules
      • CONTENT, WRITING, AND MEDIA
      • Creating Substance: The Role of Content in Tool Development
      • Creating Content: Step-By-Step
      • What Goes In Social Media
      • TRAINING & EVENTS
      • Event Planning
      • When, Where, and How to Hold a Training Session
      • Tools Used By Training and Events
      • User testing
      • Making government accessible
    • Outsourcing & Contracting
      • Why do we contract external workers?
      • Platforms We Use To Find Contractors
      • Contracting people for work
      • UpWork Contracting
    • Monitoring & Evaluation
    • Communications & Branding
      • Resizing images
      • Creating an email newsletter
      • Posting a blog
      • Sharing a blog post
      • Marketing Q &A
      • Official communications
      • Tracking app and campaign web traffic sources
    • Human Resources
      • Recruitment
      • Recruitment template: Project lead developer
      • DRAFT Recruitment template: Product owner
      • One-on-ones (1:1s)
    • Organisational Decision Records
      • ODR1: Organisational Decision Records
      • ODR2: Building dynamic web frontends using Webflow
    • Personal Information
    • Password management
  • Tech
    • Development guidelines
    • Preferred tech stack
    • Webflow project guide
      • How to build pages in Webflow so that content can be added using Javascript
    • Setting up a new server
    • Hosting on dokku
    • CDN in front of S3
    • Setting up a new Domain
    • CKAN
  • Product management
    • Our product design process
  • Codebridge
    • Codebridge - the space
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  1. How we work
  2. Human Resources

Recruitment

Try and ensure the candidate is relaxed and confident. You want to see the best in the person, and it is hard to see that when they are nervous. Avoid making the interview excessively formal. Prefer the style of a friendly chat about common interests.

  • Get them to talk about things they're passionate about. That helps to forget it's an interview and gives them confidence.

  • Listen carefully not just for their direct answers/statements, but also what's behind what they're saying.

It is important to establish not just if someone is able to do the expected tasks, but also if they are keen to. Avoid asking for a particular attribute "Are you keen to work this way". Rather ask "What would you like to work on? What tasks do you enjoy?" and see if there is overlap.

Assessing competence

To get evidence of competence in a particular area, you can generally

  • look for hard evidence

    • e.g. code written - perhaps on their github profile

    • e.g. public conversations like StackOverflow

  • get them to talk about their experience, where this area is covered, and identify evidence here

    • Avoid hypotheticals, unless you're evaluating how they approach a problem - it's easy to say the right things. And even when assessing how they approach a problem, their reasoning in decisions made in practice is still better than a hypothetical.

  • provide them with a task to complete

    • Preferably pay them (ideally something we want done anyway), and make sure the time they have available to complete it (e.g. after work) doesn't negatively impact the assessment

    • This works well for intermediate developers

    • We don't know how to do this with leadership positions yet

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Last updated 4 years ago

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