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DCOG Online Tool
  • Introduction
  • Vision & Mission
    • Project Overview (about)
    • Problem Statement(s)
  • UI/UX & Design
    • Project goals
  • Research
    • Dcog Research Overview
      • Architecture
      • User Persona
      • User Journey
      • System permissions/levels
      • Question reviews
  • User Training Guide
    • Happy Path
      • Logging on to the System
        • Step A | Login the Django Backend
        • Step B | Login to the Digital Compliance Dashboard
    • User Roles
      • National
        • 1. National Admin
          • Create Organizations (add National, Provinces and Municipalities).
          • Adding Users to the System
          • Building a Form
            • Editing a Form
            • Default Input Options
          • Sharing a Questionnaire
        • 2. National User
          • Send reminder to Province
          • Viewing Compliance by Province
          • Viewing Form Results
          • Download the Compliance Workbook
      • Provincial
        • 3. Provincial Admin
          • Adding Municipality Users to the System
          • Adding a Provincial User
          • Sharing Questionnaires with their Municipalities
        • 4. Provincial User
          • Send Reminders to Users
          • View Compliance (by Municipality)
          • View submission results
          • Download Provincial Compliance Workbook
      • Municipalities (Metropolitan, District and Local)
        • 5. Municipalities Admin (Metropolitan, District and Local)
          • Create Form Contributors
          • Receive forms from their respective Provinces
        • 6. Municipalities Contributor (Metropolitan, District and Local)
          • Receive forms from their respective Provinces
      • Superuser (IT Department)
        • Roles of the Superuser
          • Create Organizations (add National, Provinces and Municipalities).
          • Create forms
          • Add/remove users at any level
          • Share forms to any organization
  • Development
    • Technology Stack
    • Technical Design/Architecture
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  1. Research
  2. Dcog Research Overview

User Journey

This page provides a brief overview of what the intended interaction are for the various users.

A] Local Municipal Administrator (Contributor function and single municipality view dashboard)

Step 1: Receive forms on dashboard from Provincial Administration

Step 2: Complete and Submit forms to Provincial Administration

Step 3: View own municipality dashboard to see form statuses (Level 1)

B] District Municipality Administrator (Contributor function and single municipality view dashboard)

Step 1: Receive forms on dashboard from Provincial Administration

Step 2: Complete and Submit forms to Provincial Administration

Step 3: View own municipality dashboard to see form statuses (Level 1)

C] Provincial Administrator (Provincial view dashboard and report retrieval by LM, By District, by Province)

Step 1: Distribute forms to District and Local Municipalities

Step 2: Provincial Administration Dashboard

Step 3: Report retrieval by LM, By District, within the Province) (Level 3)

D] National Administrator (Questionnaire developer, Provincial view dashboard and report retrieval by LM, District or Province)

Step 1: Develop and distribute questionnaires to provincial

Step 2: Provincial Administration Dashboard

Step 3: Report retrieval by LM, By District, by Province) (level 4)

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Last updated 3 years ago

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