User Journey

This page provides a brief overview of what the intended interaction are for the various users.

A] Local Municipal Administrator (Contributor function and single municipality view dashboard)

Step 1: Receive forms on dashboard from Provincial Administration

Step 2: Complete and Submit forms to Provincial Administration

Step 3: View own municipality dashboard to see form statuses (Level 1)

B] District Municipality Administrator (Contributor function and single municipality view dashboard)

Step 1: Receive forms on dashboard from Provincial Administration

Step 2: Complete and Submit forms to Provincial Administration

Step 3: View own municipality dashboard to see form statuses (Level 1)

C] Provincial Administrator (Provincial view dashboard and report retrieval by LM, By District, by Province)

Step 1: Distribute forms to District and Local Municipalities

Step 2: Provincial Administration Dashboard

Step 3: Report retrieval by LM, By District, within the Province) (Level 3)

D] National Administrator (Questionnaire developer, Provincial view dashboard and report retrieval by LM, District or Province)

Step 1: Develop and distribute questionnaires to provincial

Step 2: Provincial Administration Dashboard

Step 3: Report retrieval by LM, By District, by Province) (level 4)