How do I reset notification preferences?
Last updated
Last updated
When the app first launches it will ask a user whether they wish to subscribe to push notifications. If the user declines at this point, they will not be prompted again unless they reset their notifications preferences on their device.
The most common browsers used by users on mobile devices in South Africa are:
Chrome
Safari
Samsung Internet
Opera
NOTE: Because Safari on iOS(iPhone) does not currently support web-based push notifications, push notifications are not offered to these users.
Looking at the most used browsers in South Africa, below are instructions to reset your notifications preferences on these browsers.
With the app loaded in the browser, https://app.capeagulhas.gov.za/services/, click the lock icon as shown in the above screenshot. The following dialog will be shown:
Click the "Site settings" link.
In the following screen, click Notification as shown above.
Click on the toggle next to "Show notification"
The screen should now look as follows. If you want notifications to also show a pop-up, you can enable it as shown above.
You can now navigate back to the app by clicking the back icons as shown above.
If you installed the application to your home screen and declined notification you have two options to reset your notification preferences.
Open the Chrome browser and enter the URL into the address bar https://app.capeagulhas.gov.za/services/. Once the page has loaded, follow the instructions as explained above.
Open the chrome browser and follow the steps below:
Tap the three dots icon on the top right to open the additional options menu.
In the dialog that opens, click the Settings menu item.
In the main settings overlay, scroll down to find the "Notifications" entry. Tap on this option.
Scroll down to the "Sites" section and look for the entry marked as "app.capeaghulhas.gov.za" and tap the toggle icon on the right-hand side.
The toggle for "app.capeaghulhas.gov.za" should now be enabled. You can close the browser and return to the app.
You can now subscribe to notifications from the app settings page. See how.
