# How we work (org handbook)

## How we work (org handbook)

- [Home](https://openup.gitbook.io/handbook/master.md)
- [Onboarding](https://openup.gitbook.io/handbook/onboarding.md): The first things to do and be aware of when you join OpenUp
- [How we behave](https://openup.gitbook.io/handbook/code-of-conduct.md)
- [Project Initiation](https://openup.gitbook.io/handbook/projects/pre-project.md)
- [Documentation and Checklists](https://openup.gitbook.io/handbook/projects/pre-project/documentation.md)
- [Aligning with OpenUp's Mission and Vision](https://openup.gitbook.io/handbook/projects/pre-project/openups-mission.md)
- [Getting Partners and Stakeholders on Board](https://openup.gitbook.io/handbook/projects/pre-project/getting-partners-and-stakeholders-on-board.md)
- [Defining Project Parameters and Limitations (scope)](https://openup.gitbook.io/handbook/projects/pre-project/defining-project-parameters-and-limitations.md)
- [Product Management during the Project Initiation Phase](https://openup.gitbook.io/handbook/projects/pre-project/management-during-the-project-initiation-phase.md)
- [DRAFT COPY](https://openup.gitbook.io/handbook/projects/pre-project/draft-copy.md)
- [Project Implementation](https://openup.gitbook.io/handbook/projects/project-planning.md)
- [Project Planning](https://openup.gitbook.io/handbook/projects/project-planning/project-planning.md)
- [Agile, Scrum, and the Lean Startup Method](https://openup.gitbook.io/handbook/projects/project-planning/agile-and-scrum.md)
- [Stakeholder Management](https://openup.gitbook.io/handbook/projects/project-planning/stakeholder-management.md)
- [Meetings](https://openup.gitbook.io/handbook/projects/project-planning/meetings.md)
- [Communication](https://openup.gitbook.io/handbook/projects/project-planning/communication.md)
- [Team Management](https://openup.gitbook.io/handbook/projects/project-planning/team-management.md): (need to summarise)
- [Roles and responsibilities](https://openup.gitbook.io/handbook/projects/project-planning/common-roles.md)
- [Project Close-out](https://openup.gitbook.io/handbook/projects/ending-a-project.md)
- [The Close-Out Report](https://openup.gitbook.io/handbook/projects/ending-a-project/the-close-out-report.md)
- [Retrospective](https://openup.gitbook.io/handbook/projects/ending-a-project/retrospective.md)
- [Donor thanks](https://openup.gitbook.io/handbook/projects/ending-a-project/donor-thanks.md)
- [One page write-up](https://openup.gitbook.io/handbook/projects/ending-a-project/one-page-write-up.md)
- [Blog article](https://openup.gitbook.io/handbook/projects/ending-a-project/blog-article.md)
- [Maintenance plan (if necessary)](https://openup.gitbook.io/handbook/projects/ending-a-project/maintenance-plan-if-necessary.md)
- [Project overviews](https://openup.gitbook.io/handbook/projects/project-overviews.md)
- [Citizen Engagement App](https://openup.gitbook.io/handbook/projects/project-overviews/citizen-engagement-app.md)
- [Our Project List](https://openup.gitbook.io/handbook/projects/project-overviews/our-project-list.md): June 2020
- [Local Gov Programme](https://openup.gitbook.io/handbook/projects/project-overviews/local-gov-programme.md)
- [Business Portal](https://openup.gitbook.io/handbook/projects/project-overviews/local-gov-programme/business-portal.md)
- [Tech Infrastructure](https://openup.gitbook.io/handbook/projects/project-overviews/tech-infrastructure.md): Support project for other projects directly tied to the mission of OpenUp
- [Project boards](https://openup.gitbook.io/handbook/projects/project-boards.md)
- [Preferred tools](https://openup.gitbook.io/handbook/how-we-work/what-do-we-use-for....md): Preferred tools to use for specific purposes
- [Tool sponsorships](https://openup.gitbook.io/handbook/how-we-work/what-do-we-use-for.../tool-sponsorships.md): Which tools do we have sponsorships or credits for as a non-profit organisation
- [Budgets & Finance](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance.md): This can become a Google Doc, with a smaller section in the Pro-Project chapter of this handbook.
- [Taxes](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/taxes.md)
- [VAT](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/taxes/vat.md)
- [PAYE and UIF](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/taxes/sars-paye-and-uif.md): Paying PAYE
- [Workmen's compensation](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/taxes/workmens-compensation.md)
- [Annual PAYE reconciliation](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/taxes/annual-paye-reconciliation.md)
- [The Types of Budgets Used By OpenUp](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/one-fish-two-fish-red-fish-blue-fish-the-types-of-budgets-openup-uses.md)
- [When to Start Planning a Budget](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/where-budget-planning-starts.md)
- [Planning a Budget](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/how-to-spend-a-budget.md)
- [How to Create a Budget](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/how-to-create-a-budget.md): (CURRENTLY IN PROGRESS)
- [How to Spend a Budget](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/how-to-spend-a-budget-1.md)
- [How to Adjust a Budget](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/how-to-adjust-a-budget.md)
- [Expense claims](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/month-in.md): From interview w. Fierdous
- [Invoicing OpenUp](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/invoicing-openup.md): How should suppliers invoice OpenUp?
- [Capturing and approving invoices for payment](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/capturing-and-approving-invoices-for-payment.md): How we capture invoices and why
- [Allocating AWS costs to a project](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/allocating-aws-costs-to-a-project.md): How do we allocate AWS costs to a project in the most fair way without excessive admin effort
- [Allocating Upwork transactions to projects](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/allocating-upwork-transactions-to-projects.md)
- [Software, Services and Hosting](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/software-services-and-hosting.md): How are these costs budgeted for and paid
- [Downloading Webflow invoices](https://openup.gitbook.io/handbook/how-we-work/budgets-and-finance/downloading-webflow-invoices.md)
- [Tool Development](https://openup.gitbook.io/handbook/how-we-work/tool-development.md)
- [Coding Roles](https://openup.gitbook.io/handbook/how-we-work/tool-development/coding-roles.md)
- [Tools For Coding](https://openup.gitbook.io/handbook/how-we-work/tool-development/the-lego-collection-tools-for-coding.md)
- [DESIGN](https://openup.gitbook.io/handbook/how-we-work/tool-development/tool-development-design.md): Interviews: Matt
- [The Design Process: Step-By-Step](https://openup.gitbook.io/handbook/how-we-work/tool-development/the-design-process-paint-by-numbers.md)
- [Tools Used In The Design Process](https://openup.gitbook.io/handbook/how-we-work/tool-development/the-pencil-case-tools-used-in-design.md)
- [Quality Metrics: Design](https://openup.gitbook.io/handbook/how-we-work/tool-development/metrics-used-to-judge-design-quality.md)
- [Webflow export rules](https://openup.gitbook.io/handbook/how-we-work/tool-development/webflow-export-rules.md)
- [CONTENT, WRITING, AND MEDIA](https://openup.gitbook.io/handbook/how-we-work/tool-development/tool-development-content-writing-and-media.md): Interviews: Shaun and Damian
- [Creating Substance: The Role of Content in Tool Development](https://openup.gitbook.io/handbook/how-we-work/tool-development/creating-substance-content-in-tool-development.md)
- [Creating Content: Step-By-Step](https://openup.gitbook.io/handbook/how-we-work/tool-development/whats-in-the-bag-packing-content-with-a-destination-in-mind.md): How to create content
- [What Goes In Social Media](https://openup.gitbook.io/handbook/how-we-work/tool-development/he-said-she-said-what-goes-in-social-media.md)
- [TRAINING & EVENTS](https://openup.gitbook.io/handbook/how-we-work/tool-development/training-and-events.md): Interviews: Lailah and Damian
- [Event Planning](https://openup.gitbook.io/handbook/how-we-work/tool-development/the-art-of-war-an-event-planners-guide.md)
- [When, Where, and How to Hold a Training Session](https://openup.gitbook.io/handbook/how-we-work/tool-development/when-where-and-how-to-hold-a-training-session.md)
- [Tools Used By Training and Events](https://openup.gitbook.io/handbook/how-we-work/tool-development/membership-cards-from-crossfit-to-starbucks-tools-used-by-training-and-events.md): (Interview Lailah)
- [User testing](https://openup.gitbook.io/handbook/how-we-work/tool-development/user-testing.md): Interview: Shaun and Simon(?). Leave blank for now.
- [Making government accessible](https://openup.gitbook.io/handbook/how-we-work/tool-development/making-government-accessible.md): How we write and design to make government accessible to citizens
- [Outsourcing & Contracting](https://openup.gitbook.io/handbook/how-we-work/outsourcing-and-contracting.md): Interviews: JD, Adi, Lailah
- [Why do we contract external workers?](https://openup.gitbook.io/handbook/how-we-work/outsourcing-and-contracting/why-we-contract-people.md)
- [Platforms We Use To Find Contractors](https://openup.gitbook.io/handbook/how-we-work/outsourcing-and-contracting/platforms-we-use-to-find-contractors.md)
- [Contracting people for work](https://openup.gitbook.io/handbook/how-we-work/outsourcing-and-contracting/contracting-people-for-work.md): How we contract people for various kinds of work . Best practices and tips to get the best experience.
- [UpWork Contracting](https://openup.gitbook.io/handbook/how-we-work/outsourcing-and-contracting/upwork-contracting.md)
- [Monitoring & Evaluation](https://openup.gitbook.io/handbook/how-we-work/monitoring-and-evaluation-within-projects.md): Interview: Lailah
- [Communications & Branding](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications.md): Chantal
- [Resizing images](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/resizing-images.md)
- [Creating an email newsletter](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/creating-an-email-newsletter.md)
- [Posting a blog](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/posting-a-blog.md): A quick guide on how to correctly post a blog on the OpenUp website
- [Sharing a blog post](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/sharing-a-blog-post.md)
- [Marketing Q \&A](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/marketing-q-and-a.md): Note to self: need to ask more marketing/communications questions
- [Official communications](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/official-communications.md)
- [Tracking app and campaign web traffic sources](https://openup.gitbook.io/handbook/how-we-work/marketing-and-communications/tracking-app-and-campaign-web-traffic-sources.md)
- [Human Resources](https://openup.gitbook.io/handbook/how-we-work/human-resources.md)
- [Recruitment](https://openup.gitbook.io/handbook/how-we-work/human-resources/recruitment.md)
- [Recruitment template: Project lead developer](https://openup.gitbook.io/handbook/how-we-work/human-resources/recruitment-template-project-lead-developer.md)
- [DRAFT Recruitment template: Product owner](https://openup.gitbook.io/handbook/how-we-work/human-resources/draft-recruitment-template-product-owner.md)
- [One-on-ones (1:1s)](https://openup.gitbook.io/handbook/how-we-work/human-resources/one-on-ones-1-1s.md)
- [Organisational Decision Records](https://openup.gitbook.io/handbook/how-we-work/organisational-decision-records.md)
- [ODR1: Organisational Decision Records](https://openup.gitbook.io/handbook/how-we-work/organisational-decision-records/project-decision-records.md)
- [ODR2: Building dynamic web frontends using Webflow](https://openup.gitbook.io/handbook/how-we-work/organisational-decision-records/odr2-building-dynamic-web-frontends-using-webflow.md)
- [Personal Information](https://openup.gitbook.io/handbook/how-we-work/personal-information.md): Case-by-case clarification of how we can collect or use personal information based on how it was collected, informed by POPIA
- [Password management](https://openup.gitbook.io/handbook/how-we-work/password-management.md)
- [Development guidelines](https://openup.gitbook.io/handbook/tech/development-guidelines.md)
- [Preferred tech stack](https://openup.gitbook.io/handbook/tech/preferred-tech-stack.md)
- [Webflow project guide](https://openup.gitbook.io/handbook/tech/webflow-best-practice.md): OpenUp relies on Webflow to build out front-end elements. These front-ends are worked on by various dev teams. This document provides guidelines for implementation best practices.
- [How to build pages in Webflow so that content can be added using Javascript](https://openup.gitbook.io/handbook/tech/webflow-best-practice/custom-dom-manipulation-in-webflow-sites.md): Overview of the approach and best practices
- [Setting up a new server](https://openup.gitbook.io/handbook/tech/setting-up-a-new-server.md)
- [Hosting on dokku](https://openup.gitbook.io/handbook/tech/hosting-on-dokku.md)
- [CDN in front of S3](https://openup.gitbook.io/handbook/tech/cdn-in-front-of-s3.md)
- [Setting up a new Domain](https://openup.gitbook.io/handbook/tech/setting-up-a-new-domain.md): This page will take you through how to register, pay for, and set up a new domain.
- [CKAN](https://openup.gitbook.io/handbook/tech/ckan.md)
- [Our product design process](https://openup.gitbook.io/handbook/product-management/our-product-design-process.md)
- [Codebridge - the space](https://openup.gitbook.io/handbook/codebridge/codebridge-the-space.md)